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Registration Information

Step 1. Review Sponsor Prospectus

Look through the Sponsor Prospectus to see what sponsorship level is right for you.

Step 2. Secure Your Sponsorship

Once you’ve decided on the sponsorship you want, you’ll need to register to reserve your spot. When checking out, you can choose to pay via credit card or opt to be sent an invoice in your confirmation email. Full payment is due November 4th.

Step 3. Complete Assigned Tasks

Once you’ve registered for your sponsorship, you’ll be invited to an onboarding call to review your assigned tasks.

Step 4. Register Your Sponsor Representatives

Securing your sponsorship does NOT mean you are registered to attend the Summit. Ensure your sponsor reps have passes by registering them through the Exhibitor Management Tool.

Need assistance?


Can I buy additional passes?

Health-ISAC has a 1:4 sponsor to attendee ratio. Health-ISAC will adhere to the number of passes listed in the Sponsor Prospectus. Individual sponsors passes are not sold. Any attempt to manipulate passes for additional sponsor attendees could result in a penalty of organization exclusion from future Health-ISAC Summits.

How do I get an Exhibit-Only or Set-Up Only Pass?

We do not offer Exhibit-Only or Set-Up Only passes. Sponsor representatives are responsible for booth set up and tear down.

What is included with my booth?

Each exhibitor will be provided with an exhibit space, which includes a 6’x30″ table, two chairs, plain tablecloth, basic electric, and Wi-Fi. Sponsor organizations are responsible for any additional AV (if desired) and for bringing any additional signage, promotional items, etc. All signs and promotional material cannot exceed the width of the table and may not overlap any other exhibitors’ displays.

Where do I register my sponsor representatives?

You will receive access to the Sponsor Management Tool during your onboarding call after you’ve registered your sponsorship. You will register your representatives here as well see all assigned tasks.

Are my representatives allowed to attend sessions?

We highly encourage sponsor attendees to attend general and breakout sessions (unless labeled “Members Only”). It is our intent to share knowledge that will benefit the entire healthcare community and your attendees can contribute their knowledge and gain some additional to share back. Sponsor attendees should network and build relationships at all of the events–they’re fun too!

Can my speaker have a speaker-only pass?

Your speaker is part of your pass count. Encourage your speaker to attend the full Summit to continue networking after their session has ended and building relationships with members.

Am I able to host a gathering of attendees onsite?

As outlined in the Terms and Conditions in the Sponsor Prospectus, any event outside of those listed in the sponsor prospectus must be approved in advance by Health-ISAC. Health-ISAC is open to working with you on specific defined events and/or request events outside of the official Summit functions. Please email to request approval for these events.

If there is any unapproved Sponsor Event held before, during, or after any part of the Summit the sponsor will be invoiced for the appropriate sponsorship level posted on the prospectus and can be barred from future Summits.

Can I do a badge swap with my coworker?

No, only one representative is able to use a pass. We encourage your representatives to stay for the duration of the Summit in order to build meaningful connections and trust with our members. Any attempt to share name badges or otherwise manipulate the registration badgeds may result in expulsion from the Summit.

What do I need to get my badge?

A valid form of identification (driver’s license, passport, etc.) is required to pick up your name badge and conference materials. All attendees are required to wear the provided name badge at all times. Do not change your lanyard; it is one of the ways we identify members vs. sponsors.

How do I collect leads at the Summit?

Attendees that have opted-in will have a QR code on their namebadge that contains their contact information. We recommend downloading a lead scanning product of your choosing to scan the QR codes. We do not provide any lead scanning device rentals at this time.

When can my shipment arrive?

You may schedule any shipments to arrive at the Arizona Grand Resort & Spa the week of November 28. Please clearly mark your company and representative’s names on the Summit shipping label. Doing this will increase the speed at which your items will be delivered to your booth. Handling charges may apply.

Please note: You MUST have a cc Auth Form on file with the hotel by November 14.

Terms & Conditions

Code of Conduct

Health-ISAC is committed to providing a safe, productive, and welcoming environment for all meeting participants whether attending virtual or in-person. Health-ISAC is dedicated to providing a harassment-free event experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion, or technology choices. We do not tolerate harassment in any form. Event participants violating this policy may be expelled without a refund from the event, and future events, at the discretion of Health-ISAC.

If you experience harassment, or witness any incidents of unacceptable behavior, Health-ISAC asks that you inform an Health-ISAC staff member or Health-ISAC Human Resource Department at so that we may take the appropriate action.

Unacceptable Behavior is defined as:
• Harassment, intimidation, or discrimination in any form.
• Verbal abuse of any attendee, speaker, volunteer, exhibitor, Health-ISAC staff member, service provider, or other meeting guest. Examples of verbal abuse include, but are not limited to, verbal comments related to gender, sexual orientation, disability, physical appearance, body size, race, religion, national origin, inappropriate use of nudity and/or sexual images in public spaces or in presentations, or threatening or stalking any attendee, speaker, volunteer, exhibitor, Health-ISAC staff member, service provider, or other meeting guest.
• Proper attire is business casual. Presenters are expected to wear appropriate clothing to include (Business casual dress: collared shirt, pants and dress) and be well groomed in a respectful manner.
• Disruption of presentations during sessions, in the exhibit hall, on-line or at other events organized by Health-ISAC. All participants must comply with the instructions of the moderator and any Health-ISAC event staff.
• Presentations, postings, and messages should not contain promotional materials, special offers, job offers, product announcements, or solicitation for services. Health-ISAC reserves the right to remove such messages and potentially ban sources of those solicitations.
• Participants should not photograph, copy or take screen shots presentations, Q&A or any chat room activity that takes place in the event.

Health-ISAC reserves the right to take any action deemed necessary and appropriate, including immediate removal from the meeting without warning or refund, in response to any incident of unacceptable behavior. Health-ISAC reserves the right to prohibit attendance at any future meeting, virtually or in person.

Deadline & Cancellation Policy

Failure to adhere to deadlines, including, but not limited to abstracts, presentations, handbook ads, payment, etc., will put your sponsorship at risk for replacement or cancellation without sponsorship refund. All deadlines can be found in the Exhibitor Management Tool.

Sponsor may cancel their Sponsorship anytime up to 45 days prior to the date of the Event, by submitting a written request for cancellation detailing the circumstances causing the cancellation to  (“Cancellation Notice”).  Health-ISAC will process a full refund, less a reasonable administrative fee ($1,000) within 30 days of receipt of the Cancellation Notice.  No refunds will be given for any Cancellation Notice received less than 45 days before the date of the Event.

Health-ISAC may cancel or reschedule the Event due to a Force Majeure Event, or for any other reason in its sole discretion. Refunds will be processed in accordance with the following:

    1. If the Event is re-scheduled in the same year, no refund will be given and credit will be applied to the same level of sponsorship at for the rescheduled date.
    2. If the Event is cancelled and changed to a virtual Event, Sponsor may choose to receive a full refund, or apply the credit to the virtual Event or to the next scheduled Event at the same level of sponsorship.
    3. If the Event is cancelled and not rescheduled, and not changed to a virtual Event, summit, Sponsor may choose to receive a full refund, or apply the credit to the next scheduled Event at the same level of sponsorship.

Notwithstanding the forgoing, Health-ISAC shall not be responsible for any other costs, charges, or expenses, including but not limited to travel and lodging expenses.

All attendees, sponsors, guests, and staff must agree and adhere to the Events Code of Conduct at any Health-ISAC Event (Summits, workshops, meetings, etc.).
To see the Events Code of Conduct, click here.

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